TRACK 1
Vevey 1 + 2 - Admin/Maintainer Track
This track is recommended for customers whose role is to maintain Moogsoft AIOps post go-live.
8:00 AM – 9:00 AM
Breakfast & Registration
9:00 AM – 9:50 AM
Workflow Engine Deep Dive Session 1
Session Objective: Workflow Engine is a powerful feature that lets you add custom logic for event, alert, and Situation processing. In this session, you will learn about Workflow Engine, how to use it, and view sample use cases.
Level: Intermediate
Presenter: “Spike” Hepburn, Moogsoft
10:00 AM – 10:50 AM
Workflow Engine Deep Dive Session 2
Session Objective: Building upon the previous session, in this segment you will learn to write and implement actions.
Level: Intermediate
Level: Intermediate
Presenter: “Spike” Hepburn, Moogsoft
11:00 AM – 11:50 AM
Fully Utilizing Situation Room Functionality
Are your teams fully utilizing all the capability Situation Room offers? In this session you will learn some of the less utilized functionality with typical use cases.
Level: Basic
Presenter: Ray Baco, Moogsoft
12:00 PM – 1:00 PM
Lunch
1:00 PM – 2:00 PM
Entropy Utilisation
Session Objective: Entropy is the key for noise reduction in Moogsoft AIOps. In this session, you will learn how entropy works, as well as how to leverage Entropy.
Level: Intermediate
Presenter: Gabriel Ortiz, Moogsoft
2:10 PM – 3:00 PM
Moogsoft AIOps Adoption Journey
Session Objective: Onboarding your team to Moogsoft AIOps is not simply about teaching how to use the product - it requires them to transform their existing IT Incident management workflow. In this session, you will learn to assess your organization’s adoption maturity level, as well as how to advance your teams to the next level.
Level: Basic
Presenter: Alex Mishkevich, Moogsoft
3:15 PM – 4:05PM
Setting Up Grafana Dashboards
Session Objective: You can use Grafana to set up dashboards with Moogsoft AIOps. In this session you will learn how to obtain the Grafana app, set up integration, and customize the default dashboards.
Level: Basic
Presenter: Ray Baco, Moogsoft
4:05 PM – 4:30PM
Further Learning Opportunities and
Open Q & A
Session Objective: Moogsoft offers various enablement opportunities to help you get the most out of our products. Get familiar with all the learning resources to take advantage of them.
TRACK 2
Vevey 3 + 4 - Implementer Track
This track focuses on the pre go-live activities. It is recommended for deployment partners and customers whose role is to implement Moogsoft AIOps.
8:00 AM – 9:00 AM
Breakfast & Registration
9:00 AM – 9:50 AM
HA Architecture
Session Objective: Moogsoft AIOps supports high availability architectures to make the system more fault tolerant. In this session, you will learn the HA architecture, and configuration hierarchy and dependencies.
Level: Advanced
Presenter: Olga Lopaci, Moogsoft
10:00 AM – 10:50 AM
Introduction to Situation Design
Session Objective: Learn the Situation design workflow so you can architect and configure the alert clustering settings in Moogsoft AIOps. You will be able to conduct discovery sessions and identify configuration settings required to produce the desired results.
Level: Basic
Presenter: Gabriel Ortiz, Moogsoft
11:00 AM – 11:50 AM
Alert Clustering via Cookbook
Session Objective: Learn the Situation design workflow so you can architect and configure the alert clustering settings in Moogsoft AIOps. After this session, you will be able to identify configuration settings required to produce the desired results, and implement it.
Level: Basic
Presenter: Gabriel Ortiz, Moogsoft
12:00 PM – 1:00 PM
Lunch
1:00 PM – 2:00 PM
Workflow Engine Deep Dive Session 1
Session Objective: Workflow Engine is a powerful feature that lets you add custom logic for event, alert, and Situation processing. In this session, you will learn about Workflow Engine, how to use it, and view sample use cases.
Level: Intermediate
Presenters: Olga Lopaci and "Spike" Hepburn, Moogsoft
2:10 PM – 3:00 PM
Workflow Engine Deep Dive Session 2
Session Objective: Building upon the previous session, in this segment you will learn to write and implement actions.
Level: Intermediate
Presenters: Olga Lopaci and "Spike" Hepburn, Moogsoft
3:15 PM – 4:05 PM
Moogsoft AIOps Adoption Journey
Session Objective: Onboarding your team to Moogsoft AIOps is not simply about teaching how to use the product - it requires them to transform their existing IT Incident management workflow. In this session, you will learn to assess your organization’s adoption maturity level, as well as how to advance your teams to the next level.
Level: Basic
Presenter: Alex Mishkevich, Moogsoft
4:05 PM – 4:30 PM
Further Learning Opportunities and Open Q & A
Session Objective: Moogsoft offers various enablement opportunities to help you get the most out of our products. Get familiar with all the learning resources to take advantage of them.